Co-Managed IT Services

Your IT Team. Powered by Partnership. Secured by Experts.

Next Level IT partners with in-house IT teams in
Utah and the Salt Lake City area to deliver
co-managed IT services that extend your capacity without
replacing your people.


We bring enterprise-grade tools, security operations, and senior expertise
to your existing IT staff so they can move faster, focus on strategic work,
and stop drowning in tickets.


You stay in control of your environment—we provide the backup, coverage,
and specialization to keep it secure, stable, and scalable.

What Is Co-Managed IT?

Co-managed IT is a shared-responsibility model where your internal IT team
works side by side with a managed service provider (MSP).


Instead of outsourcing everything, you keep your core IT staff in place and
tap Next Level IT for additional capacity, advanced cybersecurity,
specialized skills, and extended coverage where you need it most.


This gives you the flexibility of an internal team with the depth, tooling,
and bench strength of a security-first MSP/MSSP.


What’s Included With Co-Managed IT

Help Desk & Ticket Overflow

Fast, responsive support to absorb day-to-day tickets and demand spikes
so your internal IT team can focus on higher-value projects.

Monitoring, Patching & Maintenance

RMM, patching, and health monitoring across servers, endpoints, and key
systems—reducing risk and manual effort for your staff.

Security Operations & Compliance Layer

A security-first layer on top of your IT operations: endpoint
protection, email security, vulnerability visibility, and governance
aligned to CIS, NIST, SOC 2, CMMC & Utah HB 80.

Projects, Migrations & Escalations

Engineering support for complex initiatives—cloud migrations, firewall
upgrades, network redesigns, and tough escalations your team doesn’t
have bandwidth to tackle alone.

Tools, Automation & Documentation

Mature tools for RMM, backup, security, and documentation that improve
visibility, automation, and standardized processes for your IT team.

vCIO / vCISO Strategy & Planning

Executive-level guidance on roadmaps, budgeting, risk reduction, and
compliance so technology decisions support long-term business goals.

Collaboration & Knowledge Sharing

Shared playbooks, runbooks, and regular check-ins to keep both teams
aligned, informed, and moving in the same direction.


When Co-Managed IT Is a Great Fit

For organizations with internal IT staff, co-managed IT is ideal when your
team is capable but stretched thin.


You may be facing growing ticket volumes, new security or compliance
requirements, or major projects—without the time or headcount to do it all.
We plug in where you need us most and grow with you over time.


Security-First Co-Managed IT

Security is built into every co-managed IT engagement. Our environments
commonly include:

  • Endpoint protection & threat detection (XDR/MDR)
  • Email security & phishing defense
  • Security awareness training & phishing simulations
  • Vulnerability monitoring & remediation guidance
  • Risk assessments & vCISO-led roadmaps
  • Compliance alignment with CIS, NIST, SOC 2, CMMC & Utah HB 80

The result is an IT program that’s not only effective day to day, but
defensible—for leadership, auditors, and cyber insurers.

Our Process

We follow a proven, collaborative onboarding and delivery process designed to quickly align with your internal IT team, stabilize shared systems, and continuously improve performance, security, and operations together.
A Great Service → A Proven IT Partner

Managed IT Services Built for Security & Scale

Co-Managed IT Services

Co-Managed IT from Next Level IT augments your in-house team with enterprise-grade tools, cybersecurity operations, and senior engineering support. You retain ownership and control—we provide the backup, security, and scalability to keep your environment stable, compliant, and ready for growth.

Cyber & Compliance

Cybersecurity and compliance are deeply embedded into our co-managed IT model. We work alongside your internal IT team to strengthen security controls, enhance visibility, and reduce risk without disrupting your existing operations. Through layered protection, continuous monitoring, and shared responsibility, we help protect your users, data, and infrastructure.

We align your environment with leading frameworks including CIS Controls, NIST, SOC 2, CMMC, and Utah HB 80, giving your organization a security posture that is not only operational—but defensible against real-world threats, regulatory scrutiny, and cyber insurance requirements.

Security-First IT for Modern Businesses
Security-First IT for Modern Businesses

Reliable IT. Built-In Cybersecurity. Compliance-Ready.
We help growing organizations eliminate downtime, reduce cyber risk, and scale with confidence.

The Next Level IT Approach

Managed IT & Cybersecurity Implementation Roadmap

Assess
Assess
We evaluate your current IT environment, security posture, users, devices, cloud systems, and business risks. This gives us a clear baseline to prioritize remediation, security controls, and performance improvements.
Secure
Secure
We immediately deploy baseline cybersecurity protections including endpoint security, email defense, access controls, backups, and monitoring to reduce exposure and stabilize your environment.
Standardize
Standardize
We align devices, configurations, backups, identity, and policies to proven best practices. This eliminates inconsistencies, reduces recurring issues, and improves reliability.
Optimize
Optimize
Once stable, we fine-tune performance, automation, workflows, and resource usage to improve efficiency, uptime, and the end-user experience.
Scale
Scale
As your business grows, we evolve your IT strategy with proactive planning, cybersecurity oversight, and long-term technology roadmaps.
Our Tools

Our Design Technology Stack

Crowdstrike
ELK STACK
Proofpoint
Okta
Liongard
NinjaOne
Microsoft Intune
Acronis
Microsoft M365
Azure
ControlMap
ScalePad