Winning Help and Support Desk Services For Your Business
High-quality remote support and network monitoring services – every hour of every day.
Much more than a traditional help desk, the Next Level IT Help and Support Desk services provide our customers with professional and immediate support without the costly overheard. Our help desk is fully-staffed by certified U.S.-based IT professionals who are available 24x7x365 via phone, email, web chat, or our secure web portal.
Based out of our Salt Lake City, Utah headquarters, with additional service locations dispersed throughout the state of Utah. Our IT Help and Support Desk utilizes the Next Level Continuous Process Improvement (CPI) model which is based on the industry standard Information Technology Infrastructure Library (ITIL) Continuous Service Improvement framework and is adaptable to your specific needs.
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Next Level IT Solutions offers three unique IT help and service desk options for organizations of all sizes requiring a full- or part-time support desk, an application or customer service desk, or a comprehensive technical service resource center. These services include: